The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
On-site car park
Luggage storage
24-hour services
24-hour reception
General
Non-smoking rooms
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Lift
Guest Parking
Electric kettle
Services
Room service
Laundry
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Fax/Photocopying
Children
Cots
Room features
Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Sitting area
Bathroom
Hair dryer
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Cable/ Satellite television
Paid films
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Grosvenor Street,
Edinburgh,
United Kingdom,
EH12 5EF,
Edinburgh
Map view
street view
Grosvenor Street,
Edinburgh,
United Kingdom,
EH12 5EF,
Edinburgh
City landmarks
Museum
Edinburgh Castle
1.7
km
Museum
National Museum of Scotland
2.1
km
Gallery
Scottish National Gallery
1.7
km
Royal Mile
Royal Mile
1.7
km
Queen's Drive Holyrood Park
Arthur's Seat hike
3.5
km
Park
Princes Street Gardens
1.7
km
Museum
Camera Obscura and World of Illusions
1.6
km
Gallery
Scottish National Gallery of Modern Art One
890 m
High Street 2 Warriston's Close
The Real Mary King's Close
2.0
km
Botanical Garden
Royal Botanic Garden Edinburgh
2.1
km
Museum
The Writers' Museum
1.8
km
St. Andrews House 2 Regent Road
Calton Hill
2.3
km
Museum
Gladstone's Land
1.8
km
Church
St Giles' Cathedral
2.1
km
Palace
Palace of Holyroodhouse
2.8
km
Monument
Scott Monument
1.7
km
Museum
The Museum of the Royal Scots and the Royal Regiment of Scotland
1.3
km
Museum
Georgian House
1.0
km
Stadium
BT Murrayfield Stadium
2.3
km
Store
Edinburgh Old Town
2.1
km
Square
Grassmarket
1.4
km
Farm
Gorgie City Farm
1.4
km
32 Calton Hill
Nelson Monument
2.3
km
354 Castlehill
The Scotch Whisky Experience
1.6
km
West end of George Street 40 Charlotte Square
Charlotte Square
1.1
km
Church
Church of St John the Evangelist
740 m
Cemetery
Dean Village
1.1
km
Nearby
Event hall
Edinburgh International Conference Centre
560 m
Church
Saint Mary's Cathedral
200 m
Church
Charlotte Chapel
580 m
Restaurants
Omar Khayyam Indian Restaurant
80 m
1 Grosvenor Street
The Khukuri
130 m
8 West Maitland Street
Rustom Restaurant
80 m
2 Grosvenor Street
Nicholson's Freehouse
90 m
11-14A West Maitland Street Haymarket
Le Marche Francais
110 m
9A West Maitland Street
Chizuru Tei
130 m
278 Morrison Street
RomanPizzaProject
150 m
10 West Maitland street
Ignite
150 m
272-274 Morrison Street Haymarket
Magna Hungaria
160 m
29 West Maitland Street
Ryrie's Bar
130 m
1 Haymarket Terrace
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
helpful staff
convenient location
cleanliness issues
dining shortcomings
6.8/10
Nice
Rooms
6.0
Location
7.8
Service
7.0
Dining
6.5
Guest reviews
6.8/10
based on 6 reviews
3.5/5
based on 3433 reviews
7.5
7.5/10 based on 4463 reviews
#142 of 156 hotels in Edinburgh based on Tripadvisor
John
United Kingdom,
January
2024
6.8/10
I stayed in a junior suite which was nice and spacious but perhaps a little tired-looking. The room had dated decor and lacked plug sockets next to the beds. Unfortunately, the bed being pushed against the wall made it inconvenient for two people to access from both sides, especially for older couples like us with reduced mobility, partly due to misinformation during booking.
Rooms
7.0
The room was spacious but showed signs of wear and dated decor. The lack of plug sockets near the beds was inconvenient.
Service
6.0
The service was inconsistent. While some staff members were outstanding, others seemed not properly trained and left to handle things on their own. Issues with the room cleanliness and maintenance were noticed, prompting a complaint to the manager.
Location
8.0
The location was ideal for exploring Edinburgh, with easy access to Princes Street and good tram connections. However, the hotel was not as centrally located as advertised.
Dining
7.0
The dining experience was a mix of highs and lows. While the greeting by the chefs and dining staff was pleasant, the food quality was inconsistent, with some dishes being disappointing.
Facilities
6.0
The facilities were adequate but not exceptional. Some areas showed signs of wear and could have been better maintained.
Catherine
United Kingdom,
November
2023
6.2/10
My stay at the hotel was a mixed experience. The rooms ranged from a lower standard to a higher suite, which was nice, but I found cigarette ends in the bathroom, red stains on the carpet, and black mold in the bathroom. One of the radiators was not working during my stay in cold December. On the bright side, the staff addressed my concerns promptly and transferred me to a more secure building without any issues.
Rooms
6.0
The rooms were a mix of standards, but I encountered some cleanliness issues like cigarette ends and mold. However, the staff promptly addressed my concerns and offered a solution.
Service
8.0
Throughout my 4-day stay, the staff were attentive to my needs and efficiently handled all my requests. Moving me to a more secure building was a nice touch.
Location
7.0
The location was convenient, within walking distance to the city center and local attractions. However, there were issues with clarity on accessing certain services.
Dining
5.0
The dining experience had its faults with limited cutlery in the room and some dry and unappealing breakfast items. Staff attitudes were also an issue during my stay.
Facilities
5.0
The facilities had some shortcomings, particularly in the dining area and with unclear access instructions. However, the proximity to Haymarket was a plus for group dining.
helpful staff
cleanliness issues
Roger
United Kingdom,
August
2023
7.0/10
The hotel has a great location with easy access to the centre and Haymarket train station. The rooms were on the small side and lacked cleanliness. The service was exceptional, with friendly and helpful staff. The dining provided a good selection of foods but could have had more variety. Overall, a mixed experience with some highlights and areas needing improvement.
Rooms
5.0
The rooms were small and not adequately cleaned, with visible dust in various areas.
Service
9.0
The staff were fabulous, friendly, and went out of their way to assist. However, there was an issue with the room initially.
Location
8.0
The location was excellent, within walking distance to the city centre and right next to Haymarket train station.
Dining
7.0
The dining experience was good overall, with a decent selection of foods, but lacked some key items like tomatoes and vegetarian sausage options.
Facilities
6.0
The facilities were worn and could use some refurbishment to enhance the guest experience.
George
United Kingdom,
August
2023
5.0/10
The hotel's location is superb with easy access to tram, railways, and bus routes, making it convenient for exploring the city. The rooms lack modern facilities and maintenance, with issues like damaged furniture and cleanliness concerns. The dining experience was mixed, with delays and limited options. Service was subpar due to forgetful staff and missed requests, but the pricing was reasonable.
Rooms
5.0
The rooms were disappointing in terms of modern amenities and maintenance.
Service
5.0
The service was lacking, with issues like forgetfulness and missed requests.
Location
8.0
The hotel is ideally situated for transportation options and city exploration.
Dining
5.0
The dining experience had its flaws with delays and limited options.
Facilities
5.0
Facilities were below average and did not meet expectations.
Arthur
United Kingdom,
July
2023
7.2/10
The hotel has a great location, but the rooms were old, mouldy, and had cracked ceilings and walls. On the bright side, the food was fantastic. Service was helpful but often busy, and the staff was friendly and close to nearby attractions. The location is central but can get noisy with traffic. The dining experience ranged from mediocre to incredible, with fantastic breakfast options but needing attention to decor. Overall, a mix of positives and negatives.
Rooms
7.0
The rooms were not great, with mold, crackings, and leak stains. However, they were nicer than expected, though lacking tea and coffee facilities and only one feather pillow each.
Service
7.0
The staff was helpful but very busy, and at times, there weren't enough on shift. Despite this, they were friendly and attentive to ensure room needs were met.
Location
8.0
The location was fantastic and close to most tourist attractions, but the traffic resulted in some early wake-ups. Employees and room standards fell short of expectations, yet the central area was stunning.
Dining
8.0
The dining experience varied, with incredible meals and average ones. The breakfast was one of the best in Edinburgh but lacked attention to decor.
Facilities
6.0
Facilities were average, nothing exceptional to highlight.
Terry
United Kingdom,
July
2023
7.8/10
The hotel had spacious and very comfortable rooms, although they could have been cleaner with dust and feathers on the floor and skirting boards. The staff was extremely helpful and polite, offering friendly service throughout our stay. The location was ideal near tram and bus lines, making it perfect for exploring both the city and nearby attractions. The dining experience was highlighted by an exceptional hotel breakfast, despite some minor issues with certain food items. Overall, a good value for money hotel with some room for improvement in cleanliness and breakfast options.
Rooms
7.0
The room was spacious and very comfortable, with a lovely en-suite featuring fluffy towels and added toiletries. However, it could have been cleaner as there were dust and feathers on the floor and skirting boards.
Service
9.0
The staff were extremely helpful, polite, and friendly, from the moment of check-in to our interactions during our stay.
Location
8.0
The location was great, near tram and bus lines, and a short walk from the city center, making it convenient for sightseeing and day trips outside the city.
Dining
7.0
The dining experience was a mix of excellent hotel breakfast but minor issues with certain food items. Overall, a good dining experience with room for slight improvement.
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